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SYMPTOMS
When you use the Advanced Find feature in Microsoft Dynamics CRM 3.0, some
fields are not available as search criteria for entity forms.
Installation information
This hotfix replaces files that are cached when you open the Microsoft CRM Web
site. Therefore, you must delete the temporary Internet files after you install
this hotfix on all client computers that open Microsoft CRM. To do this, follow
these steps:
1. Start Internet Explorer.
2. On the Tools menu, click Options.
3. On the General tab, click Delete Files.
4. Click to select the Delete all offline content check box.
Then click OK.
After you install this hotfix, take any of the following additional actions
that are appropriate for your situation:
If you want to change the selection of fields that are visible in the Advanced
Find feature, follow these steps:
1. In Microsoft CRM, click Settings, click Customization,
click Customize Entities, and then double-click the entity that contains the
field that you want to change in the Advanced Find feature.
2. Click Attributes, click the attribute that you want to
change, click More Actions, and then click Edit.
Note The Searchable picklist field appears on the Attribute Web page.
3. Click Yes to make the field searchable in the Advanced Find
feature. Click No to make the field not searchable in the Advanced Find
feature.
4. Click Save and Close two times.
5. Click Publish.
If you have added the Microsoft.crm.MetadataService.dll file to the Global
Assembly Cache (GAC), follow these steps to correctly install this hotfix:
1. On the Microsoft CRM server, click Start, point to All
Programs, point to Administrative Tools, and then click Microsoft .NET
Framework 1.1 Configuration.
2. In the navigation pane, click Assembly Cache.
3. Click View List of Assemblies in the Assembly Cache.
4. Right-click the Microsoft.crm.MetadataService assembly, and
then click Delete.
If you have customizations that require the Microsoft.Crm.MetadataService.dll
to be added to the GAC, follow these steps in Windows Explorer.
Notes
If you follow these steps, customizations will work without adding .dll files
to the GAC.
These steps are not required to install this hotfix.
1. On the Microsoft CRM server, make a backup of the
Web.config file. Save the backup copy of the file to a different folder.
Note The Web.config file is located in the main Microsoft CRM Web folder.
2. Right-click the Web.config file, click Open With, and then
click Notepad.
3. Locate and then delete the following text.
4. On the File menu, click Save.
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