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SYMPTOMS
When you try to create a follow-up activity for an activity in Microsoft
Dynamics CRM, the program opens the Form Assistant. However, the Form Assistant
is not loaded completely. Additionally, when you try to create the follow-up
activity, you receive the following error message:
Script Error: Line: 246 Char: 1 Error: Could not complete the operation due to
error 80020101. Code: 0
CAUSE
This problem occurs if the Due Date field is not on the activity form
RESOLUTION
To resolve this issue, add the Due Date field to the activity form:
1. Log on to the Microsoft CRM Web client as a Microsoft CRM
System Administrator or as a Microsoft CRM System Customizer.
2. Click Settings, click Customization, and then click
Customize Entities.
3. Double-click the appropriate activity type. For example,
double-click Task.
4. In the Details frame, click Forms and Views, and then click
Form.
5. Click Add Fields.
6. In the Add Fields dialog box, click to select the Due Date
check box, and then click OK.
Note The schema name for the Due Date field is scheduledend.
7. Click Save and Close.
8. Click Actions, and then click Publish.
Now when you create a follow-up activity, the Form Assistance is loaded
completely.
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