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SYMPTOMS
When you try to install Microsoft Dynamics CRM 3.0 on a Microsoft Windows
Server 2003-based computer, the program is not installed. Additionally, you
receive the following error message:
The Web site for installing SQL Reporting Services was not found. Setup
requires the presence of the Web site configured to run at port 80 with an
empty Host Header.
Or, you may receive the following error message:
"Microsoft SQL Server Reporting Services" The specified path is not a metabase
path. Parameter name: path
CAUSE
This issue may occur when Microsoft Internet Security and Acceleration (ISA)
Server 2004 is also installed on the computer.
RESOLUTION
To resolve this issue, follow these steps.
Note If this issue occurs when you are running the V3.0 Environment Diagnostic
Wizard, close the installation wizard. Restart the Microsoft CRM installation
before you follow these steps.
1. Click Start, point to All Programs, point to Administrative
Tools, and then click Internet Information Services (IIS) Manager.
2. Expand server_name.
3. Expand Web Sites.
4. Right-click Default Web Site, and then click Properties.
5. On the Web Site tab, click Advanced.
6. In the Multiple identities for this Web site box, click the
identity that has an IP address of 127.0.0.1, and then click Remove.
7. In the Multiple SSL identities for this Web site box, click
the identity that has an IP address of 127.0.0.1, and then click Remove.
Note One regular identity and one Secure Sockets Layer (SSL) identity should
remain.
8. Click OK to close the Advanced Web Site Identification
dialog box.
9. Click OK to close the Default Web Site Properties dialog
box.
10. Complete the Microsoft CRM installation.
11. After the installation finishes, add the loopback
identities to the default Web site. To do this, follow these steps:
a. Click Start, point to All Programs, point to Administrative
Tools, and then click Internet Information Services (IIS) Manager.
b. Expand server_name.
c. Expand Web Sites.
d. Right-click Default Web Site, and then click Properties.
e. On the Web Site tab, click Advanced.
f. Under the Multiple identities for this Web site box, click
Add.
g. In the IP address box, type 127.0.0.1.
h. In the TCP port box, type 80, and then click OK to close
the Add/Edit Web Site Identification dialog box.
i. Under the Multiple SSL identities for this Web site box,
click Add.
j. In the IP address box, type 127.0.0.1.
k. In the TCP port box, type 443, and then click OK to close
the Add/Edit Web Site Identification dialog box.
l. Click OK to close the Advanced Web Site Identification
dialog box.
m. Click OK to close the Default Web Site Properties dialog
box.
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