You cannot modify system settings, add reports, download reports, or modify report properties in Microsoft CRM

SYMPTOMS

CAUSE
This problem occurs if one or more of the following conditions are true:
Microsoft CRM and Microsoft SQL Server Reporting Services are installed on the same server.
The server is running Microsoft Windows Server 2003 or Microsoft Windows Small Business Server 2003.
On the Specify Security Account page, the default setting is not selected. The domain user account is selected instead of the network service account.

RESOLUTION
To resolve this problem, follow these steps:
1. Open Report Manager. To do this, visit the following Web site on the server that is running Microsoft CRM:
http://localhost/Reports (http://localhost/Reports)
Note If you renamed the folder that contains Report Manager when you installed Reporting Services, replace Reports with the name that you used.
2. Click Show Details.
3. Find the row for your organization. In the Edit column, click Properties of Organization.
Note Replace the Organization placeholder with the name of your organization.
4. Click Security.
5. Click New Role Assignment.
6. In the Group or user name field, enter the service account name for Microsoft ASP.NET:
• For English locales, the service account name is NT